If you believe that the distribution of payments made to you is incorrect, you must state your claim no later than 36 months after the projected time of payment. It is important that you contact us as soon as possible if you find any errors or have any questions about your payments.
If you wish to make a complaint, please log on to My Koda and go to create a complaint in the menu. Provide as much detail as possible; we will then process your claim.
We will need the following information
- The title of the work in question
- Where the work was used (what channel)
- When the work was used (during what period)
Read about the possibilities of claims within Koda here